Digital Governance

Objectives

Empowering Presiding Officers: PEW provides a user-friendly mobile application for over 16,000 presiding officers. Presiding officers will have exclusive access to PEW, where they can streamline various administrative tasks. For instance, upon logging in, they can avail helpline assistance and access the Quick Response Force (QRF) support.

Electoral Process Management: Presiding officers will input login information, initiating a series of tasks such as retrieving election materials from the RO office, transporting them to the polling station, and providing a detailed list of items like ballot boxes and papers. At each step, they can mark tasks as complete, receiving confirmation messages.

Task Lists: PEW will display separate lists for completed and pending tasks. Presiding officers can mark tasks such as material delivery, staff arrival, and security personnel deployment as complete, ensuring a systematic workflow.

Polling Station Setup: Presiding officers will mark the completion of specific tasks like preparing the polling booth, signaling the readiness of the station. A separate list for completed tasks will be generated.

Polling Commencement: When polling begins, presiding officers will mark the initiation, and in case of any emergency, they can pause polling by pressing the QRF button, resuming it after verification.

Emergency Response: In case of unforeseen circumstances, the QRF button will pause polling. Presiding officers can select a relevant reason from a list, allowing for prompt verification before resuming.

Administrative Dashboard: For governance and monitoring, KPITB has developed a dedicated dashboard. This tool provides an insightful overview of the entire electoral administrative process, facilitating effective oversight for the Commissioner, Deputy Commissioner, and the Home and Tribal Affairs Department.

Implementation in Upcoming Provincial Elections: PEW will be utilized for the first time in the upcoming provincial elections. This marks a significant milestone in our journey to modernize and improve the electoral administrative process, setting a precedent for innovative solutions in governance.

Training and Support: To ensure a seamless transition to PEW, comprehensive training sessions will be provided for all users. Our support team is ready to assist with any queries or concerns that may arise during the implementation phase.

Objectives

1.  Interactive Learning Resources: Our platform offers a diverse range of interactive learning resources, including online courses, webinars, e-books, and video tutorials. Civil servants can access these resources to enhance their knowledge of governance, public administration, policy development, and leadership skills.
2. Skill Development Programs: We provide skill development programs tailored to the specific needs of civil servants. Through workshops, training sessions, and mentoring opportunities, civil servants can develop critical skills such as decision-making, strategic thinking, communication, and problem-solving.
3. Networking Opportunities: Our platform facilitates networking opportunities for civil servants to connect with peers, experts, and leaders in the governance sector. Conferences, seminars, and networking events enable civil servants to engage in meaningful discussions, share experiences, and build valuable professional relationships.
4. Enhance the professional capabilities of civil servants through accessible and high- quality learning resources.
5. Foster a culture of continuous skill development, enabling civil servants to excel in their roles.
6. Facilitate networking and collaboration opportunities to encourage knowledge sharing and best practices in governance.

Benefits/Outcomes

• Empowers civil servants to enhance their skills, knowledge, and networks for career growth and impactful contributions.
•  Provides a flexible and convenient platform for continuous learning, allowing civil servants to access resources anytime, anywhere.
• Enhances the quality of governance by equipping civil servants with the necessary tools and capabilities to navigate challenges effectively.
• Fosters a community of like-minded professionals, facilitating collaboration, knowledge sharing, and innovation.

Objectives

1. Secure Examination Environment: The CBTS provides a controlled and secure testing environment, eliminating the possibility of cheating or malpractice. It includes features such as randomized question orders, timed exams, and anti-cheating mechanisms to maintain the integrity of the assessment process.
2.  Question Bank Management: The system incorporates a comprehensive question bank that can be regularly updated and expanded. This allows for diverse and tailored exams, ensuring a wide coverage of topics and minimizing the potential for question repetition.
3.  Automated Grading: With the CBTS, grading is streamlined and efficient. The system automatically evaluates and scores the exams, significantly reducing the time and effort required for manual grading. This feature also ensures consistency and accuracy in the assessment process.
4. Result Generation: The CBTS generates results promptly, providing instant feedback to both students and administrators. This enables timely analysis of performance, allowing for targeted interventions and personalized feedback to improve learning outcomes.
5.  Enhance Examination Integrity: The CBTS aims to maintain the integrity of examinations by minimizing instances of cheating or misconduct, creating a fair and transparent assessment environment.
6. Reduce Administrative Burdens: The system seeks to alleviate the administrative workload associated with exam management, including question preparation, grading, and result generation. This allows educators to focus more on teaching and providing valuable guidance to students.

Benefits/Outcomes

• Fair and Transparent Assessments: The CBTS ensures that all candidates are assessed under the same conditions, promoting fairness and transparency in the evaluation process.
•  Time and Cost Efficiency: By automating various aspects of examination management, the CBTS reduces the time and resources spent on manual processes, resulting in cost savings for the institution.
• Improved Academic Performance: With timely and accurate results, educators can identify areas of improvement for individual students or the overall curriculum. This data- driven approach enables targeted interventions and supports the enhancement of academic performance.
• Enhanced Candidate Experience: The user-friendly interface and flexible accessibility of the CBTS provide candidates with a positive testing experience. It reduces stress, encourages focused preparation, and empowers students to showcase their true potential.

Objectives

1. Talent Identification: Our platform incorporates talent identification features, allowing coaches and talent scouts to discover promising athletes based on their profiles, achievements, and potential. This enables talent development programs to identify and nurture exceptional athletes effectively.
2. Facility Utilization: The platform provides a comprehensive database of sports facilities, including their availability, location, and amenities. Athletes and organizations can easily find and book suitable facilities for training, competitions, and events. This optimizes the utilization of sports infrastructure and ensures efficient access for athletes. Goals: Fostering Sports and Youth Development:
3. Streamline the registration process and provide easy access to sports opportunities.
4. Identify and nurture talent for sports development programs.
5. Optimize the utilization of sports facilities for enhanced accessibility and functionality.
6. Foster a culture of sports and youth development, promoting overall well-being and community engagement.

Benefits/Outcomes

• Simplifies the registration process, saving time and effort for athletes and sports facilities.
• Facilitates talent identification and development, enabling athletes to reach their full potential.
• Enhances the utilization of sports facilities, maximizing their functionality and promoting a vibrant sports community.
•  Fosters a culture of sports and youth development, creating opportunities for personal growth, health, and community engagement.

Objectives

1. User Registration and Data Collection: Mustahiq allows individuals to register their information, providing a comprehensive database of potential beneficiaries. This data collection ensures accuracy and helps in identifying those in need more efficiently.
2. Needs Assessment: The platform incorporates a needs assessment mechanism to evaluate the requirements of individuals applying for assistance. This ensures that resources are allocated based on genuine need, promoting fairness and effective distribution.
3. Transparent Distribution: Mustahiq promotes transparency by providing a clear and accountable system for the distribution of welfare resources. Beneficiaries can track the status of their applications, ensuring transparency in the process and building trust in the system.
4. Inclusive Social Welfare Initiatives: The platform focuses on inclusivity, ensuring that resources are distributed to individuals from all segments of society, regardless of their backgrounds. Mustahiq promotes equality and aims to address the needs of marginalized communities and vulnerable groups effectively.

Benefits/Outcomes

• Provides a streamlined and user-friendly platform for individuals to access welfare resources easily.
• Enhances transparency, accountability, and trust in the distribution process.
• Ensures that resources are allocated based on genuine need, promoting fairness and inclusivity.
• Enables efficient identification and assistance to deserving individuals, maximizing the impact of welfare initiatives.

Objectives

1. Streamline the license application process and eliminate paperwork.
2. Enhance user experience and convenience.
3. Promote traffic education and awareness.
4. Improve traffic management and enforcement.

Benefits/Outcomes

• Easy and convenient license application process from anywhere.
• Time-saving solution with quick access to information and services.
• Enhanced knowledge of traffic rules and regulations.
• Real-time updates on challans and violations.
• Improved coordination between traffic police and users.

Objectives

• To provide a user-friendly and accessible tool for assessing the damage caused by floods in Khyber Pakhtunkhwa.
• To identify the areas and sectors most affected by the floods.
• To understand the needs of the affected population and provide recommendations for recovery and rebuilding efforts.
• To foster coordination and collaboration among stakeholders involved in the flood recovery process.

Benefits/Outcomes

• Timely Assessment: The project's completion within 3 days allows for prompt decision-making and implementation of recovery measures.
• Informed Decision-Making: The comprehensive data analysis and recommendations empower stakeholders with valuable insights to make informed decisions.
• Efficient Resource Allocation: By identifying the specific needs of affected areas and sectors, the project optimizes the allocation of resources for maximum impact.
• Enhanced Collaboration: The project fosters coordination and collaboration among diverse stakeholders, creating a unified approach to flood recovery.
• Effective Recovery Planning: The tool provides a roadmap for recovery, guiding policymakers and organizations towards sustainable rebuilding strategies.

Objectives

1. Ease of Use: The E-Stamping platform developed by KPITB offers a user-friendly interface that enables individuals to effortlessly generate and purchase electronic stamps from the comfort of their homes or offices. The online process eliminates the need for physical visits to stamp vendors or government offices, saving valuable time and effort.
2. Efficiency and Accuracy: E-Stamping ensures accurate calculation of stamp duty based on the document's nature, value, and other relevant factors. The automated system eliminates the possibility of errors or miscalculations, reducing the chances of disputes and legal complications.
3. Accessibility: E-Stamping services are available 24/7, allowing users to generate and purchase stamps at their convenience. The platform is accessible from any device with an internet connection, enabling users to complete stamping procedures promptly, even during non-business hours.
4. Transparent and Traceable: The E-Stamping system maintains a comprehensive record of stamp transactions, providing transparency and traceability. Users can easily access and retrieve stamping information whenever required, ensuring accountability and auditability.
5. Secure and Tamper-proof: E-Stamps issued through the KPITB platform incorporate advanced security features to prevent counterfeiting and tampering. The digitally generated stamps bear unique identification numbers and encrypted codes, making them highly secure and authentic.
6. Cost-effective: E-Stamping eliminates the need for physical stamp papers and associated expenses, such as printing and storage. Users only pay the required stamp duty, reducing overall costs and minimizing the financial burden on individuals and businesses.
7. Integration with Financial Institutions: KPITB has collaborated with various banks and financial institutions to facilitate online payment of stamp duties. Users can conveniently make payments through multiple channels, including internet banking, mobile banking, and over-the-counter transactions.
8. Continuous Support and Assistance: KPITB provides comprehensive support and assistance to users through its dedicated customer service channels. Any queries, technical issues, or concerns related to E-Stamping are promptly addressed, ensuring a smooth and hassle-free experience.

Benefits/Outcomes

E-Stamping has transformed the stamping process in Khyber Pakhtunkhwa, offering a digitized and efficient solution for stamp duty payment. It not only saves time and effort but also promotes transparency, accuracy, and convenience. By leveraging technology, KPITB has successfully modernized the stamping system, enhancing ease of doing business and contributing to the overall development of the region.

Objectives

1. Food Security: KPITB Atta Distribution aims to address food insecurity by providing subsidized atta to vulnerable communities, ensuring access to a staple food source.
2. Transparent Distribution: The program promotes transparency and accountability in atta distribution through the implementation of a robust monitoring system, minimizing the chances of mismanagement and ensuring fair allocation.
3. Empowering Communities: By involving local communities in the distribution process, KPITB Atta Distribution fosters a sense of ownership, empowerment, and active participation, promoting social cohesion and community development.
4. Leveraging Technology: The program utilizes cutting-edge technology solutions to streamline the distribution process, enhance efficiency, and facilitate real-time monitoring of atta distribution activities.

Benefits/Outcomes

• Introducing the KPITB Atta Distribution Program: a commendable endeavor orchestrated by the Khyber Pakhtunkhwa Information Technology Board (KPITB) during the auspicious month of Ramadan.
• Subsidized Wheat Flour: Our unwavering commitment ensured the availability of superior-quality wheat flour at subsidized rates, catering to the nutritional needs of disadvantaged households and enabling them to observe their religious obligations.
• Transparent Allocation: Emphasizing the principles of transparency, we employed a technologically-driven mechanism for equitable allocation and distribution. Through this approach, we endeavored to guarantee the dignified receipt of essential sustenance by those deserving individuals and families.
• Innovative Solutions: Harnessing the potential of technology, we streamlined the distribution process, imbuing it with efficiency, reliability, and adherence to humanitarian principles. Our aim was to optimize the impact of our efforts and uplift the lives of the underprivileged.
• Community Engagement: We actively fostered community involvement, instilling a sense of collective responsibility and unity. Together, we forged an indelible bond, championing the cause of social welfare and extending a helping hand to the less fortunate among us.
• Meaningful Outcomes: Our dedicated initiative has generated substantial results, significantly contributing to enhanced food security, mitigated hunger, and imbued hope in the hearts of countless families. We take immense pride in having made a profound difference in the lives of our fellow citizens!

Objectives

The objective of the paperless governance project is to introduce digital reforms by digitizing government departments and help making government affairs paperless, rendering antiquated file system useless.

Benefits/Outcomes

• Increased efficiency, productivity and Accountability
• Improving interoperability and coordination among government departments
• Transparency

Objectives

To facilitate the government departments and its attached formation in terms of small-scale software development and customization of the existing software.

Benefits/Outcomes

• Improved and timely ICT support to Government Departments
• Reduce the risk of software’s becoming obsolete because of the changing requirements of the departments with the passage of time.
• Improved and timely ICT support to Government Departments
• Reduce the risk of software’s becoming obsolete because of the changing requirements of the departments with the passage of time

• To ensure data security and privacy during post-deployment scenarios where third-party vendors access to system or data is a security risk.

Objectives

The main objective of the web portal is to facilitate the citizens about the Government services in a convenient way with easy accessibility. All available services of the government related to the public are to be made online and accessible via Web Portal. 

Benefits/Outcomes

• Improved service delivery to the masses.
• Availability of jobs and tenders on a single platform
• Public awareness regarding the services providing by various government departments / directorates, autonomous bodies and DC offices.
• Ease of access to information to the citizens of Pakistan in general and to the citizens of Khyber Pakhtunkhwa specifically.
• All government departments get technical assistance and maintenance of their websites by a dedicated team.

Objectives

• To provide all the government citizen-facing services on a single platform.
• To spread awareness about the departmental services among the citizens.
• To provide KP Citizen Digital Identification service.
• To keep data Interoperability between departments.

Benefits/Outcomes

• Enhanced transparency and convenience to access information and services. 
• Improved interactions of the government with business and citizens.
• Citizen empowerment through access to information. 
• Efficient government management. 
• Better delivery of government services to citizens.

Objectives

• The objective of Open Government Data (OGD) is to bridge the gap between the government and the general public.
• To make the communication possible, to include citizens and their feedback in policymaking, and to take their views and opinions under consideration in decision making
• To ensure the collaboration between the government and the governed

Benefits/Outcomes

• Ensures transparency, accountability and eliminates chances of corruption.
• Positive impact towards e-governess.
• Government data can be utilized for innovative ideas leading to citizens-centric solutions. 
• Inclusion of citizen’s contribution or vision in modeling future administrative or governance models.

Objectives

The objective is to improve efficiency, transparency, resource tracking of key court processes.

Benefits/Outcomes

Efficiency

• Substantially improves the efficacy of key court processes.
• Track cases, maintain trial calendars and dockets, manage task notices, and regularly provide case status review dates.

Public Confidence

• Improves public confidence in the courts, and the justice system overall.
• Help promote the protection of human rights, by better tracking of detainees and calendaring (and sending notices of) of trials and hearings.

Quality Of Justice

• Tracks the performance of judges or assigning case.
• Improves the overall quality of justice.

Objectives

The objective is to provide speedy access to justice to all citizens of province under which
people can register and get FIR and Roznamcha through online portal, WhatsApp, e-mail
along with the option of a printed copy.

Benefits/Outcomes

• Speedy access to justice.
• Ease of communication between common people and police.
• Efficient access of criminal details, ease of police work.

Objectives

The main objective of modern CFC’s is to provide access to key public sector services from
various government departments through a single online interface, and speed up the
service delivery process avoiding any unnecessary delay, to increase public satisfaction, to
empower citizens by getting updated status of the requested services through email and
SMS alerts, and promote consistent coordination between government departments and
citizen.

Benefits/Outcomes

• Increasing government revenue.
• Minimizing cost to government (internal efficiency).
• Extending access to un-served groups.
• Citizen’s enablement.
• Acceleration of service delivery to citizens.
• Simplifying transaction procedures.
• Laying foundation for transparent and efficient service delivery.

Objectives

• To produce successful businesses by promoting a digital economy across the province.
• To provide management guidance, technical assistance, and consulting tailored for young entrepreneurs.
• To provide facility-based services such as space, shared business services, equipment, technology support services, and assistance in obtaining the financing necessary for growth.

Benefits/Outcomes

• Innovation
• Improved citizen services delivery
• Free of cost applications development for Government departments

Objectives

The objective of KPCERC is to ensure the health and quality of digital applications and
services & digital assets used, managed, or deployed by the government departments
across Khyber Pakhtunkhwa. KPCERC is accomplishing these by designing a KP Cyber-
security framework.

Benefits/Outcomes

Data protection from unauthorized access, loss or deletion.
Protection of intellectual property.
Active monitoring for cyber-threats.