Happenings at KPITB

In a significant step towards improving public service delivery, the Khyber Pakhtunkhwa Government has

launched a modern online housing registration system for government employees, offering them

transparency, ease, and accessibility. This initiative, aimed at modernizing housing services, was made

possible through a Memorandum of Understanding (MoU) between the Housing Foundation and the

Khyber Pakhtunkhwa Information Technology Board (KPITB). The MoU was signed in the presence of

Special Assistant to the Chief Minister for Housing, Dr. Amjad Ali, and Special Assistant to the Chief

Minister for Science and Technology, Shafqat Ayaz.

A Vision for Accessible Housing

In alignment with the vision of Chief Minister Ali Amin Gandapur, the Khyber Pakhtunkhwa Government is

committed to introducing modern housing projects that provide affordable and accessible housing to its

employees. Under this new system, government employees will be allotted plots in government housing

schemes based on their job grades. The easy installment plans will enable employees to purchase plots

and fulfill their dreams of owning a home without facing any significant financial burdens.

This initiative is a major leap towards addressing the housing needs of government employees, ensuring

that they can have their own homes with convenience and ease.

Highlighting the Benefits and Looking Ahead

During the event, Mr. Mohammad Akif Khan, Managing Director of KPITB, emphasized the benefits of the

new online housing registration system, which ensures efficiency, transparency, and security, streamlining the

process for government employees.

This innovative system marks a key step in modernizing public services, providing employees with better

housing opportunities while promoting a digitally empowered Khyber Pakhtunkhwa. The initiative is a

reflection of the government’s commitment to efficient governance, citizen engagement, and equal access

to resources, positioning the province as a leader in digital governance for the future

The Khyber Pakhtunkhwa Information Technology Board (KPITB) successfully participated in the Expo

Center Lahore on January 25-26, 2025, highlighting the province’s commitment to digital transformation and

technological innovation under the Provincial Government’s Vision 2030.

Representing KPITB, Honorable Special Assistant to the Chief Minister on ST&IT, Dr. Shafqat Ayaz,

emphasized the government's openness to investment and collaboration in the IT sector. He showcased

KPITB’s groundbreaking initiatives, reinforcing Khyber Pakhtunkhwa’s position as Pakistan’s emerging digital

leader.

The event provided an excellent platform for engagement with investors, industry experts, and

stakeholders, fostering strategic partnerships to drive economic resilience and innovation. Dr. Ayaz invited

tech leaders and businesses to invest in Digital KP, ensuring sustainable growth and a thriving IT ecosystem

in the province.

With its impactful presence at Expo Center Lahore, KPITB continues to lead Pakistan’s digital evolution,

shaping a future driven by technology, collaboration, and progress.

In a groundbreaking move to enhance public service delivery, the Khyber Pakhtunkhwa Information

Technology Board (KPITB) has developed and launched the Prisoners Visit Management System, a digital

solution aimed at modernizing prison services and ensuring access to basic human rights. The system was

officially inaugurated by the Honorable Chief Minister of Khyber Pakhtunkhwa, Mr. Ali Amin Khan

Gandapur, marking a significant step toward efficient and transparent governance.

Revolutionizing Prison Services with Digital Innovation

The Prisoners Visit Management System allows friends and family of inmates to:

✔ Book physical appointments for in-person visits

✔ Connect via video conferencing, offering a virtual means of communication

Developed under the Chief Minister’s directives, this initiative ensures that incarcerated individuals maintain

connections with their loved ones, promoting rehabilitation and mental well-being while streamlining the

visitation process. By integrating technology into prison management, KPITB has significantly improved

efficiency, accessibility, and transparency in the system.

A Commitment to Digital Governance

Speaking at the launch, Special Assistant to the CM on ST&IT, Mr. Shafqat Ayaz, reaffirmed KPITB’s

commitment to digital transformation and citizen-centric governance. He emphasized how such initiatives

bring public services to citizens' doorsteps, making governance more inclusive and accessible.

A Future-Ready Approach to Public Service Delivery

The Prisoners Visit Management System is a testament to KPITB’s vision of leveraging technology for public

welfare. By integrating digital solutions into governance, Khyber Pakhtunkhwa continues to set new

benchmarks for innovation and citizen engagement.

With KPITB’s continued efforts, the province is moving rapidly toward a future of smart governance, where

technology bridges gaps, enhances efficiency, and ensures equal access to essential services.

The Khyber Pakhtunkhwa Information Technology Board (KPITB) proudly launched its Year Book 2024,

presenting a comprehensive overview of its achievements and progress in the IT sector over the past year.

The event, held in the presence of the Honourable Chief Minister, Ali Amin Gandapur, and Special Assistant

to the Chief Minister on ST&IT, Mr. Shafqat Ayaz, marked a significant moment in KP’s journey toward

digital transformation and innovation.

Celebrating a Year of Digital Progress

During the ceremony, the Chairman of KPITB outlined key milestones achieved in 2024, showcasing

initiatives that have strengthened digital infrastructure, e-governance, entrepreneurship, and IT skill

development across the province. From digitizing government services to empowering startups, KPITB has

played a crucial role in making technology more accessible and impactful for businesses and citizens alike.

A Bold Vision for 2025

Beyond reflecting on past successes, the launch of the Year Book 2024 also served as a platform to

introduce KPITB’s ambitious Plan for 2025. With a focus on accelerating digital transformation, fostering

innovation, and expanding IT opportunities, the roadmap aims to position Khyber Pakhtunkhwa as a

leading tech-driven region in Pakistan.

Explore KPITB’s Achievements

To learn more about KPITB’s impactful initiatives, a detailed report is available for download. Click the link

below or scan the QR code to explore how Khyber Pakhtunkhwa is embracing technological

advancements and shaping a digital future.

🔗 Download KPITB Year Book 2024

(KPITB) and the Transport Department have signed an MoU to digitize key transport services. This initiative

aims to streamline the issuance of driving licenses and route permits through the Dastak app, making these

essential processes more efficient, transparent, and accessible to the public.

Revolutionizing Transport Services with Digital Solutions

The collaboration is a significant leap towards a fully digitalized transport system in Khyber Pakhtunkhwa.

By integrating transport services into the Dastak app, citizens will experience faster processing times,

reduced paperwork, and hassle-free access to essential documents. This digital transformation will not only

enhance public convenience but also improve governance efficiency within the transport sector.

A Visionary Step Towards Smart Governance

The MoU signing ceremony was attended by Special Assistant for Transport to CM KP, Mr. Rangez

Ahmed, and Special Assistant to CM on ST&IT, Mr. Shafqat Ayaz. Their presence underscored the

government's commitment to leveraging technology for better service delivery. By embracing digital

solutions, KP is taking a bold step towards modernizing governance and building a smart, connected future

for its citizens.

With this innovative partnership, the province is well on its way to becoming a leader in digital governance,

setting an example for other regions to follow.

In a significant move towards fostering technological innovation and digital transformation, Special

Assistant to CM on ST&IT, Mr. Shafqat Ayaz, visited Pakistan Digital City Haripur, a groundbreaking

initiative by the Government of Khyber Pakhtunkhwa. Accompanied by Mr. Arshad Ayub Khan, Minister for

Local Government Khyber Pakhtunkhwa, and Mr. Omar Ayub Khan, Opposition Leader of the National

Assembly, the delegation explored the ambitious project aimed at transforming the region into a leading

tech hub.

Driving Digital Transformation Through Innovation, Entrepreneurship and Investment

During the visit, the KPITB team provided a detailed briefing on the project's mission to foster

entrepreneurship, attract tech investments, and build a thriving digital ecosystem. Pakistan Digital City

Haripur is envisioned as a strategic center for IT enterprises, startups, and investors, offering an

environment conducive to digital transformation, technological advancements, and business growth. By

creating a strong foundation for innovation and digital expansion, this initiative will help accelerate the

province’s economic and technological progress.

This initiative is expected to drive digital transformation, create new economic opportunities, and position

Khyber Pakhtunkhwa as a leader in innovation and technology. With continued efforts and investment,

Pakistan Digital City Haripur is set to become a beacon of digital progress, paving the way for a tech

driven and future-ready economy. By harnessing the power of digital transformation, the province is taking

a major leap toward becoming a hub of technological excellence.

In a significant step towards enhancing digital governance, the Khyber Pakhtunkhwa Information
Technology Board (KPITB) successfully conducted a comprehensive workshop on the Digital Assets
Compliance Framework on December 13, 2024. The workshop focused on strengthening the digital
infrastructure across government departments, ensuring secure, efficient, and standardized digital systems
for seamless service delivery.

The session brought together key stakeholders, fostering discussions on best practices and compliance
measures necessary for a robust digital ecosystem. During the workshop, participants from various
government departments emphasized the need for extensive technical capacity building of employees to
keep pace with modern digital transformation standards. Strengthening workforce skills is crucial for
implementing secure and efficient digital governance practices effectively.

By prioritizing security, efficiency, and skill development, KPITB aims to establish a more streamlined and
effective digital governance framework, ultimately benefiting public service operations.

We extend our gratitude to all participants who contributed to the success of this initiative. Together, we
continue to move towards a stronger, smarter, and more connected digital future for Khyber Pakhtunkhwa.

KPITB recently organized a workshop focused on cyber security resilience and preparedness, aimed at helping government departments bolster their defenses against evolving cyber threats. As digital systems become increasingly integral to public service delivery, safeguarding these systems from cyber incidents has never been more critical. This workshop was a crucial step in ensuring that Khyber Pakhtunkhwa's government entities are equipped to secure their digital assets and maintain the continuity of vital public services.
Enhancing Cyber Security Preparedness Across Government Departments
The session provided essential insights into strategies that government departments can implement to enhance their cyber security. Participants were educated on best practices to prevent and respond to cyber incidents, ensuring that government data is protected, and services remain uninterrupted. The workshop covered a variety of topics, from risk management and threat identification to creating response plans for potential cyberattacks, equipping the departments with the knowledge to create resilient cyber infrastructures.
Investing in Cyber Security Education and Expertise
In addition to the practical strategies discussed, KPITB also awarded participants vouchers for internationally recognized cyber security courses. These courses are designed to further enhance the participants' expertise and prepare them to tackle cyber threats more effectively. This investment in education and skill development will ensure that the teams responsible for securing Khyber Pakhtunkhwa’s digital assets are highly trained and ready to meet the challenges of the digital age.
A Step Towards a Secure Digital Future
This workshop is a significant milestone in Khyber Pakhtunkhwa’s journey toward building a secure, digitally resilient future. With cyber security becoming an essential component of modern governance, KPITB’s efforts to equip government departments with the tools and knowledge needed to protect their systems will ensure that the province is well-prepared to face the digital challenges of tomorrow. Through continued education and investment in cyber security, Khyber Pakhtunkhwa is reinforcing its commitment to protecting citizens and public services in the digital era.

Khyber Pakhtunkhwa is taking a significant leap forward in information communication technology (ICT) by hosting a consultative session at the Khyber Pakhtunkhwa Information Technology Board (KPITB). The session focused on the "Khyber Pakhtunkhwa Digital Proficiency and Competence Spectrum 2024," a strategic initiative designed to elevate digital skills in higher education across the province. This initiative is a vital part of the province's digital transformation efforts, ensuring that students are well-prepared for the rapidly evolving global digital economy.
Bridging the Gap in ICT Education
The session brought together key stakeholders from academia, industry, and government to discuss ways to bridge existing gaps in ICT education. One of the primary topics of discussion was the alignment of academic programs with industry needs, ensuring that graduates possess the relevant skills to excel in the workforce. The session also explored strategies to boost career readiness and strengthen digital learning pathways, offering students a more direct route to success in the technology-driven job market.
A Key Step Toward Khyber Pakhtunkhwa's Digital Transformation Roadmap 2030
This consultative session is an essential step in formulating the Khyber Pakhtunkhwa Digital Transformation Roadmap 2030. By enhancing ICT education and developing digital competencies, the province is laying the groundwork for its graduates to thrive in an increasingly digital world. With these efforts, Khyber Pakhtunkhwa is positioning its youth to lead the charge in information communication technology, fostering innovation and contributing to the global digital economy.

Khyber Pakhtunkhwa is taking significant strides towards digital governance, and the recent "Khyber Pakhtunkhwa Digital Governance Outlook 2024" workshop is a testament to this transformation. Organized by KPITB, this workshop brought together representatives from 35 government departments to analyze the existing IT capacity across the province. This critical exercise will form the foundation for the Vision 2030 roadmap, ensuring the province is equipped for a future driven by digital innovation.
Shaping the Future of Digital Governance
With the guidance of Chief Minister Mr. Ali Amin Khan Gandapur, this initiative aligns with his vision for good governance, which prioritizes efficiency, transparency, and accountability. By assessing the IT capabilities of various government departments, KPITB is laying the groundwork for an advanced digital governance framework that will empower the people of Khyber Pakhtunkhwa.
A Digitally Empowered Future for Khyber Pakhtunkhwa
This collaborative effort marks a pivotal step in Khyber Pakhtunkhwa's journey to becoming a digitally empowered region. With the Vision 2030 framework in place, the province is poised to deliver more efficient, transparent, and accountable public services, ensuring that the future of governance in Khyber Pakhtunkhwa is firmly rooted in digital governance. Together, we are building a brighter, digitally enhanced future for the people of Khyber Pakhtunkhwa.

We are proud to announce that the Khyber Pakhtunkhwa Information Technology Board (KPITB) has won the prestigious Gold Award at the Pasha ICT Awards. The Dastak initiative, developed by KPITB, was recognized for its outstanding contributions under the Digital Government and Government and Citizen Services category. This recognition, among 1,200 nominations from five main categories, highlights the province’s leadership in digital innovation.
Dastak Initiative: A Key Driver of Digital Transformation
The Dastak initiative has revolutionized citizen engagement and government service delivery in Khyber Pakhtunkhwa, aligning with the government's commitment to digital innovation. By simplifying access to public services, Dastak has made it easier for citizens to interact with government departments, ensuring efficiency, transparency, and better governance.
Khyber Pakhtunkhwa at the Forefront of the Digital Revolution
Winning the Gold Award at the Pasha ICT Awards places Khyber Pakhtunkhwa firmly at the forefront of Pakistan’s digital transformation journey. This achievement not only acknowledges the remarkable work of KPITB but also underscores the province's role as a leader in driving digital innovation in government services.

In a significant step toward digital transformation and participatory governance, the Honorable Chief Minister of Khyber Pakhtunkhwa has launched the “Ekhtyar” portal. This cutting-edge initiative, developed by the Khyber Pakhtunkhwa Information Technology Board (KPITB), is designed to empower citizens by providing a platform for real-time complaints and feedback. The launch of Ekhtyar demonstrates KPITB's commitment to digital innovation, ensuring that technology is used to improve public service delivery and foster transparency in governance.
Enhancing Good Governance through Real-Time Complaint Redressal
The Ekhtyar portal introduces an innovative digital transformation in the complaint redressal process. It allows citizens to submit complaints, which can be monitored by the Chief Minister in real-time. This system is not just about addressing grievances, but also serves as an important tool for identifying inefficiencies and weaknesses in public service delivery. Through digital innovation, the portal enhances accountability by enabling the government to track performance and evaluate public sector departments and officers more effectively.
A Step Forward for Inclusive Governance
Ekhtyar is a leap forward in ensuring that citizens' voices are heard and acted upon quickly. By leveraging digital transformation, this platform offers a more inclusive, responsive, and efficient government service. It strengthens the relationship between the public and the government, ensuring that Khyber Pakhtunkhwa remains at the forefront of digital innovation in governance.

Khyber Pakhtunkhwa is embracing digital innovation with the launch of a fully digitized Motor Vehicle Registration and Universal Number Plate System, developed by KPITB in collaboration with the KP Excise Department. Under the leadership of Chief Minister Mr. Ali Amin Khan Gandapur, this innovative system marks a significant step toward modernizing public services in the province, all in line with Vision 2030. Developed in just two months, the system is now available to walk-in citizens, offering a more efficient, transparent, and user- friendly service.
Seamless Digital Innovation for Vehicle Registration and Ownership Transfer
Starting October 1st, citizens can now easily apply for vehicle registration, transfer ownership, and pay applicable fees online through the Dastak app. This user-friendly platform allows for complete digitization of the motor vehicle registration process, ensuring greater convenience and accessibility for all residents of Khyber Pakhtunkhwa. The integration of digital innovation into public services not only saves time but also reduces the hassle traditionally associated with such processes.
Enhanced Transparency and Convenience with Paymir and NADRA Verification
This new system also integrates online payments through the Paymir platform, ensuring secure and hassle-free fee payments. In addition, NADRA verification and a unified vehicle database further enhance the transparency and reliability of the system, reducing the risk of fraud and errors. The use of digital tools ensures that the entire process—from payment application—is straightforward and trustworthy.
A Game-Changer for Public Services in Khyber Pakhtunkhwa
This initiative is a game-changer for public service delivery in Khyber Pakhtunkhwa. By leveraging digital innovation, the KP government is setting a new standard for convenience, efficiency, and transparency in motor vehicle registration services. Citizens can now benefit from faster, secure, and more accessible services, making this a key milestone in the ongoing digital transformation of the province.

Khyber Pakhtunkhwa is embracing digital innovation to transform public service delivery. The recent signing of a Memorandum of Understanding (MOU) between the Khyber Pakhtunkhwa Information Technology Board (KPITB) and the Local Government, Elections, and Rural Development (LGERD) Department is a landmark step in automating the entire local government system under Vision 2030. With Chief Minister Mr. Ali Amin Khan Gandapur leading the charge, this initiative marks the beginning of a comprehensive transformation of governance in the province. The ceremony was attended by key leaders, including Minister Local Government Mr. Arshad Ayub, Secretary of Local Government Mr. Daud Khan, and Secretary ST&IT Ms. Syeda Tanzeela.
Key Aspects of the Digital Innovation in Local Government Automation
The automation of local government functions through digital innovation is set to enhance efficiency, transparency, and accountability. The initiative focuses on key areas that will create a seamless, modernized governance structure for the province.
Enhanced Financial Transparency through the Financial Record Management System (FRMS)
A core component of this digital innovation is the Financial Record Management System (FRMS), designed to improve financial transparency. By automating financial record-keeping, this system will allow for real-time tracking of public funds, ensuring transparency and reducing the potential for errors or corruption. Citizens will also benefit from easy access to public financial information, promoting accountability.
Streamlined Auction and Bidding Processes with Digital Innovation
Digital innovation is transforming the auction and bidding processes by automating these functions. By transitioning to online platforms, the provincial government will not only speed up these processes but also ensure fairness and transparency. This move to a digital system will reduce administrative burdens and enhance the efficiency of government procurement activities.
Digitized Property Management and Building Plan Approvals
Through digital innovation, KPITB and LGERD have digitized the process of property management and building plan approvals. This system will allow citizens and developers to submit applications and track progress online, making the entire process more efficient and accessible. Eliminating paper-based systems, this initiative reduces delays and increases service delivery speed.
Improved Project Tracking with Integrated Development Project Management System (iDPMS)
The Integrated Development Project Management System (iDPMS) is a key aspect of this digital innovation. This system enables better tracking of development projects, allowing government officials and the public to monitor progress in real-time. The system ensures that projects are completed on time and within budget, promoting transparency and accountability in government operations.
Simplified Payments and Increased Revenue Collection through Paymir
Digital innovation in payments comes with the introduction of Paymir, a platform that simplifies the payment process for citizens. By integrating digital payment systems, Paymir allows citizens to pay taxes, fees, and other charges online, streamlining revenue collection. This system increases convenience for citizens and enhances revenue generation for the government.
A Comprehensive Digital Innovation Strategy for Improved Governance
This initiative under Vision 2030 is a transformative approach to modernizing local governance. By adopting digital innovation, KPITB and LGERD are revolutionizing key aspects of public service delivery, including financial management, project tracking, and property services. The integration of digital systems will lead to more efficient, transparent, and accountable local governance, improving the overall experience for citizens.
Through this comprehensive digital innovation strategy, Khyber Pakhtunkhwa is setting the stage for a modern, efficient government that is equipped to meet the demands of the digital age. As KP continues to lead the way in digital transformation, this initiative is a model for other provinces to follow in creating a smarter, more responsive local government system.

We are excited to announce the launch of Workaround Abbottabad, the second business process outsourcing (BPO) facility by the Khyber Pakhtunkhwa Information Technology Board (KPITB). Workaround Abbottabad is a sister facility of Workaround Peshawar, the country first government-owned BPO facility.

Workaround Abbottabad is located in the scenic city of Abbottabad, which is known for its natural beauty, pleasant climate, and strategic location on the Karakoram Highway. Our facility is equipped with state-of-the-art technology, security, and infrastructure, ensuring that your data and processes are safe and reliable.

Why Choose Workaround Abbottabad?

At Workaround Abbottabad, we believe in delivering excellence and value to our clients. We are committed to providing you with customized and flexible solutions that suit your specific needs and budget. Here are some of the benefits of choosing Workaround Abbottabad as your BPO partner:

• Comfortable and convenient work environment: Our facility is located near public transport, making it easy for you and your employees to commute. We also maintain a safe and secure environment, with basic security measures and biometric access. Our work space is designed to create a professional and productive ambiance, with ergonomic furniture, high speed internet, and 24/7 power backup.
• Access to a pool of talented and skilled workers: Our facility is situated within the educational clusters of Abbottabad, giving you access to a pool of talented and skilled workers.
• Gender and disability inclusive employer: We are proud to be a gender and disability inclusive employer, with ramps, elevators, and accessible restrooms. We also have a diverse and inclusive culture that respects and values everyone’s contributions and perspectives.
• Additional amenities: We also offer additional amenities for your convenience, such as a prayer/masjid area, a cafeteria, and a fully equipped conference room.